This privacy statement describes how we collect and use the personal information you provide on the site and app. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
1. COLLECTION AND USE OF PERSONAL INFORMATION
We will not share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.
We collect personal information from you such as First Name, Last Name, Email, Location, Phone, Address, Languages Spoken, Education, or Occupation, and importantly your ID/Passport for verification and safety reasons.
We will use your name, email , Facebook or other social networking when you register for an account for updating information, policy, not for sharing and selling.
Your Full Name and Phone Number will not be shared with users of the app or you can do it with someone you trust. Other information such as Languages Spoken, Education and Occupation, will be shared on your profile page and other locations to assist users to make an informed decision before becoming travelling friends with you. Your email address will be used for system communication, messaging, internal marketing, and updates from us.
2. COMMUNICATIONS FROM THE SITE
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account. But we do recommend you keep the account for future travels and careers.
3. SHARE YOUR TRIP
If you choose to share your trip status, you can share this to your Facebook account so that your friends know where you are and who you’re with. We will ask you for the access to your Facebook account and you can then share your trip information.
4. IMPORT CONTACTS
You can import contacts from your Outlook or other email account address book to invite them to become members of our site. We collect the username and password for the email account you wish to import your contacts from and will only use it for that purpose.
5. LEGAL DISCLAIMER
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
6. ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete/deactivate it by making the change within your account management centre or by emailing our Customer Support at [email]. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at [email: firstname.lastname@example.org]
8. PUBLIC DIRECTORY
If you sign up to be a local guider on the app we will list you in our publicly accessible member directory. If you do not want to be listed in our directory contact us at [email: email@example.com]
We will provide you the opportunity to post tour reviews on our app which may contain personally identifiable information. If you wish to request that your testimonial be removed you may do it by emailing us at [email: firstname.lastname@example.org]
10. FACEBOOK CONNECT or OTHER SOCIAL NETWORKINGS
You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
12. CONTACT US
If you have any questions or suggestions regarding our policy, please contact us at [email: email@example.com]
25/12 Cong Quynh Street, Nguyen Cu Trinh Ward, District 1, Ho Chi Minh City
0933 848 596
9:00 AM - 7:00 PM